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keyboard_tab Digital Service Act 2022/2065 EN

BG CS DA DE EL EN ES ET FI FR GA HR HU IT LV LT MT NL PL PT RO SK SL SV print pdf

2022/2065 EN Art. 53 . Output generated live by software developed by IusOnDemand srl


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Article 53

Right to lodge a complaint

Recipients of the service and any body, organisation or association mandated to exercise the rights conferred by this Regulation on their behalf shall have the right to lodge a complaint against providers of intermediary_services alleging an infringement of this Regulation with the Digital Services Coordinator of the Member State where the recipient_of_the_service is located or established. The Digital Services Coordinator shall assess the complaint and, where appropriate, transmit it to the Digital_Services_Coordinator_of_establishment, accompanied, where considered appropriate, by an opinion. Where the complaint falls under the responsibility of another competent authority in its Member State, the Digital Services Coordinator receiving the complaint shall transmit it to that authority. During these proceedings, both parties shall have the right to be heard and receive appropriate information about the status of the complaint, in accordance with national law.


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