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2022/2065 EN Art. 27 . Output generated live by software developed by IusOnDemand srl


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Article 27

Recommender system transparency

1.   Providers of online_platforms that use recommender_systems shall set out in their terms_and_conditions, in plain and intelligible language, the main parameters used in their recommender_systems, as well as any options for the recipients of the service to modify or influence those main parameters.

2.   The main parameters referred to in paragraph 1 shall explain why certain information is suggested to the recipient_of_the_service. They shall include, at least:

(a)

the criteria which are most significant in determining the information suggested to the recipient_of_the_service;

(b)

the reasons for the relative importance of those parameters.

3.   Where several options are available pursuant to paragraph 1 for recommender_systems that determine the relative order of information presented to recipients of the service, providers of online_platforms shall also make available a functionality that allows the recipient_of_the_service to select and to modify at any time their preferred option. That functionality shall be directly and easily accessible from the specific section of the online_platform’s online_interface where the information is being prioritised.


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