keyboard_tab Digital Service Act 2022/2065 EN
BG CS DA DE EL EN ES ET FI FR GA HR HU IT LV LT MT NL PL PT RO SK SL SV print pdf
- 2 Art. 14 Terms and conditions
- 2 Art. 26 Advertising on online platforms
- 1 Art. 31 Compliance by design
CHAPTER I
GENERAL PROVISIONS
CHAPTER II
LIABILITY OF PROVIDERS OF INTERMEDIARY SERVICES
CHAPTER III
DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT
SECTION 1
Provisions applicable to all providers of intermediary services
SECTION 2
Additional provisions applicable to providers of hosting services, including online platforms
SECTION 3
Additional provisions applicable to providers of online platforms
SECTION 4
Additional provisions applicable to providers of online platforms allowing consumers to conclude distance contracts with traders
SECTION 5
Additional obligations for providers of very large online platforms and of very large online search engines to manage systemic risks
SECTION 6
Other provisions concerning due diligence obligations
CHAPTER IV
IMPLEMENTATION, COOPERATION, PENALTIES AND ENFORCEMENT
SECTION 1
Competent authorities and national Digital Services Coordinators
SECTION 2
Competences, coordinated investigation and consistency mechanisms
SECTION 3
European Board for Digital Services
SECTION 4
Supervision, investigation, enforcement and monitoring in respect of providers of very large online platforms and of very large online search engines
SECTION 5
Common provisions on enforcement
SECTION 6
Delegated and implementing acts
CHAPTER V
FINAL PROVISIONS
- information society service
- recipient of the service
- consumer
- to offer services in the Union
- substantial connection to the Union
- trader
- intermediary service
- mere conduit
- caching
- hosting
- illegal content
- online platform
- online search engine
- dissemination to the public
- distance contract
- online interface
- Digital Services Coordinator of establishment
- Digital Services Coordinator of destination
- active recipient of an online platform
- active recipient of an online search engine
- advertisement
- recommender system
- content moderation
- terms and conditions
- persons with disabilities
- commercial communication
- turnover
- Mere conduit
- Caching
- shall 18
- information 12
- online_platforms 10
- providers 10
- service 9
- traders 8
- recipients 8
- services 7
- advertisement 6
- ensure 5
- consumers 5
- allowing 5
- clear 5
- unambiguous 5
- including 5
- provide 5
- applicable 4
- referred 4
- online_interface 4
- compliance 4
- person 4
- provider 4
- conclude 4
- distance_contracts 4
- large 4
- article 4
- union 4
- terms_and_conditions 4
- products 4
- accessible 3
- restrictions 3
- natural 3
- whether 3
- such 3
- rights 3
- machine-readable 3
- manner 3
- provided 3
- pursuant 3
- offer 3
- which 3
- legal 3
- regulation 3
- eu / 3
- they 3
- very 3
- used 3
- intermediary_services 3
- product 3
- through 3
Article 14
Terms and conditions
1. Providers of intermediary_services shall include information on any restrictions that they impose in relation to the use of their service in respect of information provided by the recipients of the service, in their terms_and_conditions. That information shall include information on any policies, procedures, measures and tools used for the purpose of content_moderation, including algorithmic decision-making and human review, as well as the rules of procedure of their internal complaint handling system. It shall be set out in clear, plain, intelligible, user-friendly and unambiguous language, and shall be publicly available in an easily accessible and machine-readable format.
2. Providers of intermediary_services shall inform the recipients of the service of any significant change to the terms_and_conditions.
3. Where an intermediary_service is primarily directed at minors or is predominantly used by them, the provider of that intermediary_service shall explain the conditions for, and any restrictions on, the use of the service in a way that minors can understand.
4. Providers of intermediary_services shall act in a diligent, objective and proportionate manner in applying and enforcing the restrictions referred to in paragraph 1, with due regard to the rights and legitimate interests of all parties involved, including the fundamental rights of the recipients of the service, such as the freedom of expression, freedom and pluralism of the media, and other fundamental rights and freedoms as enshrined in the Charter.
5. Providers of very large online_platforms and of very large online_search_engines shall provide recipients of services with a concise, easily-accessible and machine-readable summary of the terms_and_conditions, including the available remedies and redress mechanisms, in clear and unambiguous language.
6. Very large online_platforms and very large online_search_engines within the meaning of Article 33 shall publish their terms_and_conditions in the official languages of all the Member States in which they offer their services.
Article 26
Advertising on online_platforms
1. Providers of online_platforms that present advertisements on their online_interfaces shall ensure that, for each specific advertisement presented to each individual recipient, the recipients of the service are able to identify, in a clear, concise and unambiguous manner and in real time, the following:
| (a) | that the information is an advertisement, including through prominent markings, which might follow standards pursuant to Article 44; |
| (b) | the natural or legal person on whose behalf the advertisement is presented; |
| (c) | the natural or legal person who paid for the advertisement if that person is different from the natural or legal person referred to in point (b); |
| (d) | meaningful information directly and easily accessible from the advertisement about the main parameters used to determine the recipient to whom the advertisement is presented and, where applicable, about how to change those parameters. |
2. Providers of online_platforms shall provide recipients of the service with a functionality to declare whether the content they provide is or contains commercial_communications.
When the recipient_of_the_service submits a declaration pursuant to this paragraph, the provider of online_platforms shall ensure that other recipients of the service can identify in a clear and unambiguous manner and in real time, including through prominent markings, which might follow standards pursuant to Article 44, that the content provided by the recipient_of_the_service is or contains commercial_communications, as described in that declaration.
3. Providers of online_platforms shall not present advertisements to recipients of the service based on profiling as defined in Article 4, point (4), of Regulation (EU) 2016/679 using special categories of personal data referred to in Article 9(1) of Regulation (EU) 2016/679.
Article 31
Compliance by design
1. Providers of online_platforms allowing consumers to conclude distance_contracts with traders shall ensure that its online_interface is designed and organised in a way that enables traders to comply with their obligations regarding pre-contractual information, compliance and product safety information under applicable Union law.
In particular, the provider concerned shall ensure that its online_interface enables traders to provide information on the name, address, telephone number and email address of the economic operator, as defined in Article 3, point (13), of Regulation (EU) 2019/1020 and other Union law.
2. Providers of online_platforms allowing consumers to conclude distance_contracts with traders shall ensure that its online_interface is designed and organised in a way that it allows traders to provide at least the following:
| (a) | the information necessary for the clear and unambiguous identification of the products or the services promoted or offered to consumers located in the Union through the services of the providers; |
| (b) | any sign identifying the trader such as the trademark, symbol or logo; and, |
| (c) | where applicable, the information concerning the labelling and marking in compliance with rules of applicable Union law on product safety and product compliance. |
3. Providers of online_platforms allowing consumers to conclude distance_contracts with traders shall make best efforts to assess whether such traders have provided the information referred to in paragraphs 1 and 2 prior to allowing them to offer their products or services on those platforms. After allowing the trader to offer products or services on its online_platform that allows consumers to conclude distance_contracts with traders, the provider shall make reasonable efforts to randomly check in any official, freely accessible and machine-readable online database or online_interface whether the products or services offered have been identified as illegal.
whereas