keyboard_tab Contratti digitali 2019/0770 EN
BG CS DA DE EL EN ES ET FI FR GA HR HU IT LV LT MT NL PL PT RO SK SL SV print pdf
- shall 4
- bodies 4
- national 4
- ensure 3
- person 3
- organisations 3
- article 3
- trader 3
- means 2
- before 2
- transactions 2
- directive 2
- having 2
- legitimate 2
- interest 2
- remedies 2
- pursue 2
- determined 2
- against 2
- chain 2
- because 2
- liable 2
- consumer 2
- provisions 2
- associations 1
- freedoms 1
- following 1
- defined 1
- take 1
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- under 1
- consumers 1
- not-for-profit 1
- courts 1
- competent 1
- administrative 1
- more 1
- transposing 1
- applied: 1
- professional 1
- subjects 1
- public 1
- representatives 1
- data 1
- protection 1
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- rights 1
Article 20
Right of redress
Where the trader is liable to the consumer because of any failure to supply the digital_content or digital_service, or because of a lack of conformity resulting from an act or omission by a person in previous links of the chain of transactions, the trader shall be entitled to pursue remedies against the person or persons liable in the chain of commercial transactions. The person against whom the trader may pursue remedies, and the relevant actions and conditions of exercise, shall be determined by national law.
Article 21
Enforcement
1. Member States shall ensure that adequate and effective means exist to ensure compliance with this Directive.
2. The means referred to in paragraph 1 shall include provisions whereby one or more of the following bodies, as determined by national law, may take action under national law before the courts or before the competent administrative bodies to ensure that the national provisions transposing this Directive are applied:
| (a) | public bodies or their representatives; |
| (b) | consumer organisations having a legitimate interest in protecting consumers; |
| (c) | professional organisations having a legitimate interest in acting; |
| (d) | not-for-profit bodies, organisations or associations, active in the field of the protection of data subjects' rights and freedoms as defined in Article 80 of Regulation (EU) 2016/679. |
whereas