keyboard_tab Clausole e vendite online Direttiva EU 2011/0083 EN
BG CS DA DE EL EN ES ET FI FR GA HR HU IT LV LT MT NL PL PT RO SK SL SV print pdf
2019/2161 2011/83 2005/29 1998/6 1993/13
2011/0083 EN cercato: 'transposing' . Output generated live by software developed by IusOnDemand srl- consumer
- trader
- goods
- goods made to the consumer
- sales contract
- service contract
- distance contract
- off-premises contract
- business premises
- durable medium
- digital content
- financial service
- public auction
- commercial guarantee
- ancillary contract
- We will collect the goods.
- You shall send back the goods or hand them over to us or … [insert the name and geographical address, where applicable, of the person authorised by you to receive the goods], without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
- We will bear the cost of returning the goods.
- You will have to bear the direct cost of returning the goods.
- You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
- directive 7
- shall 5
- national 5
- consumers 4
- article 4
- ensure 3
- bodies 3
- transposing 3
- provisions 3
- having 2
- before 2
- consumer 2
- organisations 2
- interest 2
- appropriate 2
- traders 2
- inform 2
- member 2
- waive 2
- rights 2
- measures 2
- take 2
- legitimate 2
- means 2
- states 2
- determined 1
- from 1
- them 1
- effective 1
- contractual 1
- terms 1
- which 1
- directly 1
- indirectly 1
- restrict 1
- resulting 1
- information 1
- binding 1
- adequate 1
- member 1
- encourage 1
- code 1
- owners 1
- defined 1
- point 1
- //ec 1
- codes 1
- conferred 1
- exist 1
- action 1
Article 23
Enforcement
1. Member States shall ensure that adequate and effective means exist to ensure compliance with this Directive.
2. The means referred to in paragraph 1 shall include provisions whereby one or more of the following bodies, as determined by national law, may take action under national law before the courts or before the competent administrative bodies to ensure that the national provisions transposing this Directive are applied:
| (a) | public bodies or their representatives; |
| (b) | consumer organisations having a legitimate interest in protecting consumers; |
| (c) | professional organisations having a legitimate interest in acting. |
Article 25
Imperative nature of the Directive
If the law applicable to the contract is the law of a Member State, consumers may not waive the rights conferred on them by the national measures transposing this Directive.
Any contractual terms which directly or indirectly waive or restrict the rights resulting from this Directive shall not be binding on the consumer.
Article 26
Information
Member States shall take appropriate measures to inform consumers and traders of the national provisions transposing this Directive and shall, where appropriate, encourage traders and code owners as defined in point (g) of Article 2 of Directive 2005/29/EC, to inform consumers of their codes of conduct.
whereas