keyboard_tab Clausole e vendite online Direttiva EU 2011/0083 EN
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2019/2161 2011/83 2005/29 1998/6 1993/13
2011/0083 EN cercato: 'administrative' . Output generated live by software developed by IusOnDemand srl- consumer
- trader
- goods
- goods made to the consumer
- sales contract
- service contract
- distance contract
- off-premises contract
- business premises
- durable medium
- digital content
- financial service
- public auction
- commercial guarantee
- ancillary contract
- We will collect the goods.
- You shall send back the goods or hand them over to us or … [insert the name and geographical address, where applicable, of the person authorised by you to receive the goods], without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
- We will bear the cost of returning the goods.
- You will have to bear the direct cost of returning the goods.
- You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
- shall 9
- directive 6
- states 5
- provisions 5
- article 4
- national 3
- bodies 3
- member 3
- reference 3
- administrative 3
- they 3
- measures 3
- ensure 3
- interest 2
- member 2
- having 2
- concluded 2
- commission 2
- legitimate 2
- before 2
- means 2
- contracts 2
- referred 2
- adopt 2
- the 2
- consumers 2
- documents 2
- apply 2
- such 2
- consumer 2
- regulations 2
- june 2
- organisations 2
- laws 2
- purposes 1
- form 1
- made 1
- determine 1
- publication 1
- official 1
- protecting 1
- professional 1
- acting 1
- occasion 1
- transposition 1
- publish 1
- representatives 1
- report 1
- december 1
- necessary 1
Article 1
Subject matter
The purpose of this Directive is, through the achievement of a high level of consumer protection, to contribute to the proper functioning of the internal market by approximating certain aspects of the laws, regulations and administrative provisions of the Member States concerning contracts concluded between consumers and traders.
Article 23
Enforcement
1. Member States shall ensure that adequate and effective means exist to ensure compliance with this Directive.
2. The means referred to in paragraph 1 shall include provisions whereby one or more of the following bodies, as determined by national law, may take action under national law before the courts or before the competent administrative bodies to ensure that the national provisions transposing this Directive are applied:
| (a) | public bodies or their representatives; |
| (b) | consumer organisations having a legitimate interest in protecting consumers; |
| (c) | professional organisations having a legitimate interest in acting. |
Article 28
Transposition
1. Member States shall adopt and publish, by 13 December 2013, the laws, regulations and administrative provisions necessary to comply with this Directive. They shall forthwith communicate to the Commission the text of these measures in the form of documents. The Commission shall make use of these documents for the purposes of the report referred to in Article 30.
They shall apply those measures from 13 June 2014.
When Member States adopt those measures, they shall contain a reference to this Directive or be accompanied by such a reference on the occasion of their official publication. Member States shall determine how such reference is to be made.
2. The provisions of this Directive shall apply to contracts concluded after 13 June 2014.
whereas