keyboard_tab Contratti di vendita di beni conformi 2019/0771 EN
BG CS DA DE EL EN ES ET FI FR GA HR HU IT LV LT MT NL PL PT RO SK SL SV print pdf
- goods 23
- consumer 13
- seller 8
- shall 8
- sales_contract 7
- repair 4
- conformity 4
- lack 4
- where 4
- replacement 4
- article 3
- only 3
- replaced 3
- relation 3
- terminate 3
- removal 3
- delivered 2
- paragraph 2
- expense 2
- termination 2
- back 2
- period 2
- which 2
- purpose 2
- been 2
- under 2
- nature 2
- return 2
- non-conforming 2
- installation 2
- some 2
- the 2
- cannot 1
- statement 1
- there 1
- means 1
- ground 1
- pursuant 1
- acquired 1
- expressing 1
- relates 1
- together 1
- decision 1
- purposes 1
- reasonably 1
- determine 1
- having 1
- provided 1
- evidence 1
- receipt 1
Article 14
Repair or replacement of the goods
1. Repairs or replacements shall be carried out:
| (a) | free_of_charge; |
| (b) | within a reasonable period of time from the moment the seller has been informed by the consumer about the lack of conformity; and |
| (c) | without any significant inconvenience to the consumer, taking into account the nature of the goods and the purpose for which the consumer required the goods. |
2. Where the lack of conformity is to be remedied by repair or replacement of the goods, the consumer shall make the goods available to the seller. The seller shall take back the replaced goods at the seller's expense.
3. Where a repair requires the removal of goods that had been installed in a manner consistent with their nature and purpose before the lack of conformity became apparent, or where such goods are to be replaced, the obligation to repair or replace the goods shall include the removal of the non-conforming goods, and the installation of replacement goods or repaired goods, or bearing the costs of that removal and installation.
4. The consumer shall not be liable to pay for normal use made of the replaced goods during the period prior to their replacement.
Article 16
Termination of the sales_contract
1. The consumer shall exercise the right to terminate the sales_contract by means of a statement to the seller expressing the decision to terminate the sales_contract.
2. Where the lack of conformity relates to only some of the goods delivered under the sales_contract and there is a ground for termination of the sales_contract pursuant to Article 13, the consumer may terminate the sales_contract only in relation to those goods, and in relation to any other goods which the consumer acquired together with the non-conforming goods if the consumer cannot reasonably be expected to accept to keep only the conforming goods.
3. Where the consumer terminates a sales_contract as a whole or, in accordance with paragraph 2, in relation to some of the goods delivered under the sales_contract:
| (a) | the consumer shall return to the seller, at the seller's expense, the goods; and |
| (b) | the seller shall reimburse to the consumer the price paid for the goods upon receipt of the goods or of evidence provided by the consumer of having sent back the goods. |
For the purposes of this paragraph, Member States may determine the modalities for return and reimbursement.
whereas