keyboard_tab Digital Service Act 2022/2065 EN
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- 1 Art. 32 Right to information
CHAPTER I
GENERAL PROVISIONS
CHAPTER II
LIABILITY OF PROVIDERS OF INTERMEDIARY SERVICES
CHAPTER III
DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT
SECTION 1
Provisions applicable to all providers of intermediary services
SECTION 2
Additional provisions applicable to providers of hosting services, including online platforms
SECTION 3
Additional provisions applicable to providers of online platforms
SECTION 4
Additional provisions applicable to providers of online platforms allowing consumers to conclude distance contracts with traders
SECTION 5
Additional obligations for providers of very large online platforms and of very large online search engines to manage systemic risks
SECTION 6
Other provisions concerning due diligence obligations
CHAPTER IV
IMPLEMENTATION, COOPERATION, PENALTIES AND ENFORCEMENT
SECTION 1
Competent authorities and national Digital Services Coordinators
SECTION 2
Competences, coordinated investigation and consistency mechanisms
SECTION 3
European Board for Digital Services
SECTION 4
Supervision, investigation, enforcement and monitoring in respect of providers of very large online platforms and of very large online search engines
SECTION 5
Common provisions on enforcement
SECTION 6
Delegated and implementing acts
CHAPTER V
FINAL PROVISIONS
- information society service
- recipient of the service
- consumer
- to offer services in the Union
- substantial connection to the Union
- trader
- intermediary service
- mere conduit
- caching
- hosting
- illegal content
- online platform
- online search engine
- dissemination to the public
- distance contract
- online interface
- Digital Services Coordinator of establishment
- Digital Services Coordinator of destination
- active recipient of an online platform
- active recipient of an online search engine
- advertisement
- recommender system
- content moderation
- terms and conditions
- persons with disabilities
- commercial communication
- turnover
- Mere conduit
- Caching
- illegal 10
- provider 10
- consumers 10
- service 8
- product 8
- shall 6
- services 6
- trader 6
- means 6
- identity 4
- details 4
- contact 4
- very 4
- large 4
- redress 4
- through 4
- relevant 4
- conclude 4
- information 4
- where 4
- online_platform 4
- allowing 4
- distance_contracts 4
- traders 4
- aware 4
- have 2
- concerned 2
- referred 2
- make 2
- publicly 2
- situation 2
- does 2
- available 2
- easily 2
- accessible 2
- paragraph 2
- article 2
- online_interface 2
- concerning 2
- section 2
- additional 2
- obligations 2
- became 2
- providers 2
- online_platforms 2
- online_search_engines 2
- manage 2
- systemic 2
- illegality 2
- laid 2
Article 32
Right to information
1. Where a provider of an online_platform allowing consumers to conclude distance_contracts with traders becomes aware, irrespective of the means used, that an illegal product or service has been offered by a trader to consumers located in the Union through its services, that provider shall inform, insofar as it has their contact details, consumers who purchased the illegal product or service through its services of the following:
(a) | the fact that the product or service is illegal; |
(b) | the identity of the trader; and |
(c) | any relevant means of redress. |
The obligation laid down in the first subparagraph shall be limited to purchases of illegal products or services made within the six months preceding the moment that the provider became aware of the illegality.
2. Where, in the situation referred to in paragraph 1, the provider of the online_platform allowing consumers to conclude distance_contracts with traders does not have the contact details of all consumers concerned, that provider shall make publicly available and easily accessible on its online_interface the information concerning the illegal product or service, the identity of the trader and any relevant means of redress.
SECTION 5
Additional obligations for providers of very large online_platforms and of very large online_search_engines to manage systemic risks
Article 32
Right to information
1. Where a provider of an online_platform allowing consumers to conclude distance_contracts with traders becomes aware, irrespective of the means used, that an illegal product or service has been offered by a trader to consumers located in the Union through its services, that provider shall inform, insofar as it has their contact details, consumers who purchased the illegal product or service through its services of the following:
(a) | the fact that the product or service is illegal; |
(b) | the identity of the trader; and |
(c) | any relevant means of redress. |
The obligation laid down in the first subparagraph shall be limited to purchases of illegal products or services made within the six months preceding the moment that the provider became aware of the illegality.
2. Where, in the situation referred to in paragraph 1, the provider of the online_platform allowing consumers to conclude distance_contracts with traders does not have the contact details of all consumers concerned, that provider shall make publicly available and easily accessible on its online_interface the information concerning the illegal product or service, the identity of the trader and any relevant means of redress.
SECTION 5
Additional obligations for providers of very large online_platforms and of very large online_search_engines to manage systemic risks
whereas